Simpliflow Privacy Policy

Last updated: July 3, 2026

Simpliflow is a store operations management application for enterprise teams. This policy explains what information we collect, how we use it, and the choices you have. Simpliflow accounts are created and managed by your organization (brand) administrator.

1. Information We Collect

• Account information: your name, email address, role, and the stores you belong to, provided when your organization creates your account.
• Content you upload: photos, videos, audio recordings, and files you submit as part of business workflows (e.g. task records, inventory items, attachments).
• Push notification tokens: a device token used solely to deliver notifications about your work (e.g. order updates, task reminders).
• Usage and diagnostic logs: server-side request logs used for security and troubleshooting.

We do not collect your location, contacts, advertising identifiers, or any data for advertising purposes.

2. How We Use Information

• To provide the service: task management, inventory and order management, training, and team messaging within your organization.
• To deliver push notifications you can control in the in-app notification settings.
• To transcribe audio recordings you submit and to power the in-app AI assistant (processed via the OpenAI API, see Section 3).
• To secure and maintain the service.

3. Third-Party Services

• Amazon Web Services (AWS): application hosting, file storage (S3), and push notification delivery (SNS).
• Google Firebase Cloud Messaging: push notification delivery on Android devices.
• OpenAI: speech-to-text transcription of audio recordings you submit and processing of messages you send to the in-app AI assistant. This content is processed via the OpenAI API and, per OpenAI's API data usage policy, is not used to train their models.

These providers process data on our behalf and do not use it for their own purposes. We do not sell or share your personal information with third parties for marketing.

4. Data Transmission and Security

All data is transmitted over encrypted connections (HTTPS/TLS). Access to your data is restricted to your organization according to your role and store membership.

5. Data Retention and Deletion

Your data is retained while your account is active. You can delete your account at any time from Settings → Account & Security → Delete Account in the app, or follow the steps described on our account deletion page. Upon deletion, your account is immediately deactivated, your access is revoked, and your push notification tokens are removed. Your name and email address remain in your organization's administrative records for business record-keeping; you can request their complete removal by email as described on the account deletion page.

6. Children

Simpliflow is a business tool intended for working professionals and is not directed at children under 18.

7. Changes to This Policy

We may update this policy from time to time. Material changes will be announced in the app.

8. Contact

If you have questions about this policy or your data, contact us at chenqiang19901202@gmail.com.